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People

Cultural competency

Cultural safety, awareness and competency creates an environment where Aboriginal peoples feel respected, valued, and free from discrimination. Creating a culturally safe organisation strengthens engagement and relationships with staff and your local Aboriginal community, demonstrating integrity, which ensures policies, practices, and services support reconciliation and well-being.

 

Cultural safety in the workplace

Creating a culturally safe workplace involves fostering an environment where all employees feel respected, valued and able to express their cultural identities without fear of discrimination or bias.

Actions to create a culturally safe workplace:

Develop Inclusive Policies: Establish workplace policies that promote inclusivity and explicitly prohibit discrimination. Review and communicate these policies regularly to reflect evolving cultural understandings. The WA Government has developed a guide on Cultural Considerations in the workplace.

Foster Open Communication: Encourage open, value-free, and respectful communication among staff. Create safe spaces for discussions about cultural diversity and provide channels for employees to voice concerns or suggestions related to cultural safety.  The NSW Government SafeWork has a concise and clear overview of what a culturally safe workplace looks like to support your practices.

Implement Flexible Practices: Adopt flexible work arrangements and practices that accommodate cultural and religious observances. Business Queensland has some excellent resources and guides for your review.

Promote Cultural Celebrations: Acknowledge and celebrate cultural events and traditions within the workplace to foster inclusivity and allow employees to share their cultural heritage. The annual celebration of Aboriginal culture is NAIDOC which local governments and communities can actively engage.

Regularly Engage with Staff: Evaluate the workplace environment through surveys or feedback mechanisms such as yarns to assess cultural safety. Use this feedback to make informed improvements and demonstrate a commitment to continuous learning and adaptation.

 

 

Cultural awareness training

Comprehensive and regular cultural awareness training can enhance understanding of Aboriginal cultures, promote empathy and reduce unconscious biases.

Engaging with cultural leaders and advisors from Aboriginal-owned and operated cultural consultancies can enhance cultural awareness and competency within your Local Government. These experts provide valuable guidance to inform policy development, promote best practice, and support a culturally safe and inclusive workplace.

Many organisations offer cultural training programs across the state. Find one that fits your organisational need and where possible, are specific to your region. Some examples are provided in the links section below.

 

 

 

Best practices for HR policies

Recruitment and Selection:  Actively engage with Aboriginal communities to encourage applications for positions, ensuring job advertisements are accessible and culturally relevant. Ensure that hiring panels are diverse to minimise bias in recruitment.  Determine if a role may be eligible to be listed as a 51d or 50d position as per the Equal Opportunity Act 1984 and the guidelines by the WA State Government on recruiting for and developing diverse talent.  Consider reviewing the WA State Govt, Public Sector Commission Action Plan to Improve Employment Outcomes for any strategies that may be transferable to Local Government policies.

Induction Programs: Develop an induction program that includes cultural awareness training, emphasising the importance of understanding and respecting diverse cultural backgrounds and introducing the organisations cultural practices.

Performance Management: Include goals related to cultural competence in employee development plans, encouraging continuous learning and growth.  Ensure managers are equipped to provide feedback in a culturally sensitive manner.

The Department of Employment and Workplace Relations has an Inclusive Recruitment Toolkit that may be helpful, and QCOSS has modules and resources to support diverse workforces.

 

People

Information on strategies and key actions you can take to provide the opportunity for greater Aboriginal representation within Local Governments

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